This Delivery Policy outlines the terms and conditions regarding the delivery of products purchased from Ceylon Ganoderma through our website. By placing an order with us, you agree to be bound by this Delivery Policy.

1. Shipping Methods:

• We offer shipping services to locations within worldwide. Shipping options may include standard shipping, expedited shipping, or other shipping methods available at checkout.

2. Shipping Costs:

• Shipping costs are calculated based on the weight of the products, the shipping destination, and the selected shipping method. Shipping costs will be displayed at checkout before you complete your purchase.

3. Delivery Times:

• We make every effort to process and ship orders promptly. Delivery times may vary depending on your location, shipping method, and other factors beyond our control.

• Estimated delivery times will be provided at checkout. Please note that these are estimates only and actual delivery times may vary.

4. Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.

5. Delivery Address:

• It is your responsibility to provide accurate and complete delivery information, including the recipient’s name, shipping address, and contact details. We are not responsible for any delays or failures in delivery caused by incorrect or incomplete delivery information provided by you.

6. Delivery Attempts:

• If the delivery carrier is unable to deliver your order on the first attempt, they may make additional attempts or leave a notification for you to arrange for re-delivery or pickup. It is your responsibility to follow up with the carrier and make necessary arrangements for delivery.

7. Damaged or Missing Items:

• Upon receiving your order, please inspect the package carefully for any signs of damage or tampering. If you find any damaged or missing items, please contact us immediately so that we can assist you in resolving the issue.

8. Contact Us:

If you have any questions or concerns about our Delivery Policy or the delivery of your order, please contact us at:

Address: Pahala Galayaya, Pannala, Sri Lanka
Email: info@ceylonganoderma.com
Phone: +94 76 559 033