Terms and Conditions
These Terms and Conditions govern your use of the Ceylon Ganoderma website (https://ceylonganoderma.com) and the purchase of products from our website. By accessing or using our website and/or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase our products.
1. Product Information:
- We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
2. Ordering and Payment:
By placing an order on our website, you agree to pay the specified price for the products, including any applicable taxes and shipping charges.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time.
Payment must be made in full at the time of placing the order or you can buy as cash on delivery. We accept payment via credit/debit card or other payment methods specified on our website.
3. Shipping and Delivery:
We will make every effort to ship your order promptly and deliver it within the estimated timeframe. However, we are not responsible for any delays or failures in delivery caused by factors beyond our control.
Shipping costs and delivery times may vary depending on your location and the shipping method selected at checkout.
4. Returns and Refunds:
We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may return the product(s) within 15 days of receipt for a refund or exchange, subject to our return policy.
To initiate a return, please contact us at info@ceylonganoderma.com or +94 76 559 033 to obtain a return authorization and instructions.
5. Intellectual Property:
- All content on our website, including text, graphics, logos, images, and software, is the property of Ceylon Ganoderma or its licensors and is protected by copyright, trademark, and other intellectual property laws.
6. Limitation of Liability:
- To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase of our products.
7. Governing Law and Jurisdiction:
- These Terms shall be governed by and construed in accordance with the laws of Sri Lanka. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
8. Changes to Terms:
- We reserve the right to modify or update these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website after any such changes constitutes acceptance of the revised Terms.
9. Contact Us:
If you have any questions or concerns about these Terms, please contact us at:
Address: Pahala Galayaya, Pannala, Sri Lanka
Email: info@ceylonganoderma.com
Phone: +94 76 559 033